Fairmont Jakarta

I am giving review as the person who gifted a short weekend stay to family members. My priority will be communication and phone support. 5 stars all the way. Nothing could be more frustrating if emails weren't answered but in my case, Fairmont has done above and beyond. My comm were replied within the hour, minutes even. My guests are still singing praises about the tidiness and top hygiene in their respective rooms. We really appreciate the opportunity to receive your welcoming hospitality.

Wi-Fi disappeared from different parts of the hotel in the public areas and had to switch from one to other accounts.

Nice location with several shopping malls around. The hotel is well kept, nice personnel, good condition of rooms and services.

The breakfast at Spectrum is awesome. It has varieties of food with fresh juices. The 1945 restaurant is excellent quality of food from the beverages, main courses & the desserts. Its 10/10!

been a corporate client, I know the hotel. it’s a 5* experience all the way. the well appointed room with the heated water closet seats, the excellent shower experience, the premium toiletries, the bed-mattress-linens-pillows combination, the abundance of great restaurants, the excellent gym and pool, the connection with an upscale mall, you name it in the world of luxury and Fairmont has it. I need to thank Adrian at the reception desk for his kind welcome and special care while the checkin process.