Fairmont Jakarta
What Guests Say
Fairmont Jakarta offers an extraordinary blend of luxury, elegance, and impeccable service, making it deserving of a perfect 10. From the moment you step into the grand lobby, you're greeted by a warm, sophisticated atmosphere that sets the tone for your stay. The rooms are spacious, beautifully designed with modern touches, and offer breathtaking views of the city skyline. The service is truly world-class. Every staff member goes above and beyond to ensure guests feel pampered and well-cared for, addressing needs with efficiency and genuine hospitality. Fairmont Jakarta's location is ideal for both business and leisure travelers, providing easy access to the Senayan Mall shopping, entertainment, and key business districts. Every aspect of the stay feels thoughtfully curated, leaving you with an unforgettable experience.
Hisham
September 2024
This was our second time, staying at Fairmont. The 1st one was 5 nights during quarantine. We didn't get to enjoy the facilities. This time, 4 nights, we used the pool, the gym, and even the spa. All facilties are in good condition. Our room was clean, the bed was comfortable and we had a good sleep too. The view of the golf course was amazing. Started from the greetings at the entrance, the concierge, the staff at reception, housekeeping, the breakfast staff, the 1945 restaurant staff.. all so friendly, well acknowledged, and quick in responses.. I have to give a compliment to especially to the reception staff, Miss Dea and Miss Tania.. They were amazing in handling our bookings. I honestly think it feels like home.
Marcella
October 2024
Environment is very well maintained and feels safe Staff was exceptionally friendly, warm and helpful. The only shortfall is that the room aircon broke down halfway through my 1st night stay and the room was really stuffy and warm and the aircon was fixed only on the day after. However, even with this, the room stay was still superb and comfortable. Love that the room is really quiet. Service at Willow Spa was really lovely and the staff there was very friendly and skillful.
Alicia
August 2024
The Fairmont is definitely one of the best hotels I've stayed in Jakarta. Although I only had a short stay, the room I stayed in was comfortable and the hotel's facilities I utilised (gym, pool, breakfast buffet and access to Plaza Senayan) are excellent. I have to also express my gratitude to the hotel's team members. Every interaction from the moment I arrived to the day I checked out was met with both friendliness and professionalism and it made my stay all the more special. I look forward to staying at Fairmont the next time I'm in Jakarta.
Ilham
January 2024
Room is very spacious & comfortable. The toilet is very cozy and well equipped. Spacious and nice lobby. Staffs are very nice & accommodating. Very near to a lot of attractions.
Putri
December 2024
From the lobby to the individual room the decor was eye-pleasing and very tasteful. A book in the room catalogues the hundreds of artworks displayed on the property. The breakfast buffet and coffee shop are on the pricey side but satisfying.
Terry
December 2023
Breakfast spread is a 5 star! Kudos to the chef and team. The location of hotel is connected to Plaza Senayan and at every point there are security guards to ensure safety for everyone. Additionally, their spa was excellent. Try their signature massage, definitely will relax your body and ease those tired muscles.
Norlina
September 2024
I am giving review as the person who gifted a short weekend stay to family members. My priority will be communication and phone support. 5 stars all the way. Nothing could be more frustrating if emails weren't answered but in my case, Fairmont has done above and beyond. My comm were replied within the hour, minutes even. My guests are still singing praises about the tidiness and top hygiene in their respective rooms. We really appreciate the opportunity to receive your welcoming hospitality.
Linda
March 2023
I was having staycation with my family. good place to spend the short weekend. location is good, by sunday morning we can have jog just walked away the sudirman street, then u can enjoy the CFD -(car free day). property itself very simple, but clean. i like to stay at Fairmont. love the body soap, lotion and shampoo from the famous brand.
Diana
June 2024
Ibraheem
June 2024
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